Return & Refund Policy
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our return policy below.
Return Eligibility
Items may be returned if:
- Returned within 7 days of delivery
- Unused and unworn
- Original packaging is intact
- Original tags are attached
- Proof of purchase is provided
Non-Returnable Items
The following items cannot be returned:
- Products showing signs of use
- Damaged due to customer misuse
- Sale or clearance items (unless defective)
- Gift cards (if applicable)
Damaged or Incorrect Items
If you receive:
- A damaged product
- A defective item
- The wrong product
Please contact us within 48 hours of receiving your order with clear photos.
We will arrange a replacement or refund after verification.
Refunds
Once your returned item is received and inspected:
- Approved refunds will be processed to your original payment method.
- Refund processing typically takes 5–10 business days, depending on your payment provider.
Shipping charges are generally non-refundable unless the return is due to our error.
Exchanges
We currently offer exchanges for defective or incorrect products, subject to stock availability.
Return Shipping
Customers are responsible for return shipping costs unless the product received is damaged, defective, or incorrect.